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What is Certified Preloved?

Mac Warehouse Certified Preloved™ Apple products are high quality pre-owned Apple products that undergo Mac Warehouse stringent Certified Preloved™ refurbishment and recertification process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo the stringent quality refurbishment process.

The process for every Apple Certified Preloved™ Product is as follows:

  • Every unit’s hard drive is wiped to DOD standards and thoroughly checked and rechecked for potential problems, replaced if needed
  • Every aspect of each unit is fully tested including full burn-in testing.
  • Every unit is internally cleaned with an Anti-Static data vac system
  • Each unit is refurbished with replacement parts for any defective modules identified in testing including batteries
  • Each unit is evaluated and upgraded as needed to meet and exceed standards required for current OS and iOS. 
  • Every unit is put through a thorough cosmetic restoration process, a “Beyond Clean” process and grade inspection.
  • Every unit is repackaged in new boxes (including appropriate cables, AC Adapters, etc.).
  • Every unit includes in updated to the very latest operating software available for that particular unit
  • Every unit is placed into a Final QA inspection prior to being added to sellable Mac Warehouse Certified Preloved™ stock.
  • All Certified Preloved™ products come with a Standard 90 Day Warranty from Mac Warehouse. Extended warranties may be available.
  • All Certified Preloved™ products are supported by Mac Warehouse outstanding customer service available toll free at 855-599-MACS (6227) or via email CS@mac-warehouse.com